About us

Preciso is an independent watch brand established in 2015. We started a crowdfunding campaign for our first design PRECISO SIGNATURE on popular crowdfunding platform Kickstarter, and successfully funded within 30 days.

Shipping

The price shown on our website are inclusive of shipping charges to all countries. We use Fedex as our designated carrier for international shipping outside Hong Kong. We will notify customers once orders are shipped. It will take around 5-10 working days for the orders be delivered once orders have been placed.

Warranty

Preciso offers a one year conditional warranty for all timepieces. This conditional warranty include all components and craftsmanship of the movement and watch case. We will repair and replace any defective Preciso watch with the exact or comparable model that is available on our online shop. This conditional warranty does not cover fair wear or tear and also any damage caused by any intentional abuse, accident or negligence. If the warranty has expired, please contact info@precisowatch.com for assistance.

Battery Replacement

It is recommended to take Preciso watches to specialists e.g. watch shops or department stores for battery replacement. We can assist with battery replacement, but it may incur a high shipping cost.

Refund and Return Policy

We respect our customer’s decision if our product does not meet their expectations. Refund and return options are available. Customer can return the watch within 14 days for a full refund. The watch must be in an unused conditions and we will organize a refund via Paypal once the watch is received. The refund value will be the same value of what you paid. Taxes, import duties and return freight cost are non-refundable.

Privacy Policy

Preciso greatly respect the privacy of our customers. We ensure your information are safe and only be used for internal use and for the purpose of delivery. We will not share your information with any 3rd party in any circumstances, and Preciso will only request personal information for verification on orders or to reset passwords. We may send promotion materials to your email address from time to time. If you no longer would like to receive material regarding Preciso you can unsubscribe from our email list by clicking the unsubscribe button in the promotional email.

Terms & Condition

Preciso greatly respect the privacy of our customers. We ensure your information are safe and only be used for internal use and for the purpose of delivery. We will not share your information with any 3rd party in any circumstances, and Preciso will only request personal information for verification on orders or to reset passwords. We may send promotion materials to your email address from time to time. If you no longer would like to receive material regarding Preciso you can unsubscribe from our email list by clicking the unsubscribe button in the promotional email.

Personalisation

Preciso offers a engraving services on the back of the watch case. Customer will need to agree taking any legal and copyright responsibilities for their design. Should you be interested, please kindly email info@precisowatch.com

Contact us

For any enquiries, please email Preciso at info@precisowatch.com

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